Privacy Policy
ZHOBAI Medical Furniture — www.zhobaimf.com
1. Who We Are
This website is operated by ZHOBAI Medical Furniture ("ZHOBAI", "we", "us", or "our"), a medical furniture manufacturer based in Changzhou, Jiangsu, China. Our registered office address is 11 Qingjiang Road, Changzhou, Jiangsu, China. You can contact us at [email protected].
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit www.zhobaimf.com or contact us in relation to our products and services.
2. Information We Collect
We collect information you provide directly to us and information collected automatically when you use our website.
Information you provide:
- Name, company name, and job title when you submit an enquiry form
- Email address and phone number for contact purposes
- Country and project type to help us respond with relevant information
- Project description and requirements you share via our enquiry form or email
Information collected automatically:
- IP address, browser type, operating system, and device type
- Pages visited, time on site, and scroll depth (via our own first-party analytics)
- Referring website or search term that brought you to our site
- Google Analytics data (see Section 5)
3. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide product quotations
- Send you requested documentation such as product catalogues, certifications, or project proposals
- Improve our website content and user experience based on aggregated analytics
- Comply with legal obligations applicable to our business
- Contact you about your specific project enquiry (we do not send unsolicited marketing emails)
We do not sell, rent, or share your personal information with third parties for their marketing purposes.
4. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), our legal bases for processing your personal data are:
- Legitimate interests — responding to business enquiries and operating our website
- Contract performance — where processing is necessary to fulfil a quotation or order you have requested
- Legal obligation — where processing is required by law
- Consent — where you have explicitly given consent (e.g., subscribing to updates)
5. Cookies & Analytics
Our website uses the following cookies and tracking technologies:
- Google Analytics (GA4) — We use Google Analytics to understand how visitors use our site. Google Analytics sets cookies that collect anonymised data about pages visited and time spent. You can opt out via Google's opt-out tool.
- First-party session analytics — We run our own lightweight visitor tracking to measure real (non-bot) traffic to our site. This data is stored on our own servers and is not shared with third parties.
- Functional cookies — Used to remember your session preferences (e.g., form data). These are strictly necessary and do not require consent.
We do not use advertising cookies, remarketing pixels, or social media tracking cookies.
6. Data Retention
Enquiry data (name, email, project details) is retained for up to 3 years from the date of your last contact, or as long as necessary to fulfil the business purpose for which it was provided. Website analytics data is retained for 14 months in Google Analytics and up to 12 months in our own systems.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access — Request a copy of the personal data we hold about you
- Correction — Ask us to correct inaccurate data
- Deletion — Ask us to delete your data where there is no legitimate reason to retain it
- Objection — Object to processing based on legitimate interests
- Portability — Request your data in a machine-readable format
- Withdrawal of consent — Where processing is based on consent, withdraw it at any time
To exercise any of these rights, email us at [email protected] with "Privacy Request" in the subject line. We will respond within 30 days.
8. Data Security
We implement appropriate technical and organisational security measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. Our website uses HTTPS encryption for all data in transit.
No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
9. International Data Transfers
Our servers are located in China. If you are located in the EEA, UK, or other jurisdictions with data transfer restrictions, please be aware that your data may be transferred to and processed in China. We take steps to ensure such transfers are conducted in accordance with applicable data protection law.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal data.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page indicates when the policy was last revised. We encourage you to review this page periodically.
12. Contact Us
For any questions or concerns about this Privacy Policy or our data practices, please contact us:
- Email: [email protected]
- Address: 11 Qingjiang Road, Changzhou, Jiangsu, China
- Phone: +86 181 1800 8907